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Supply Chain Management

High caliber in

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  • Managing Supply chain work flows.

  • End to End Integrations.

  • Preparing OLA and SLA procedures for the critical business lines.

  • Preparing EDI Implementation guidelines.

  • Bypass analysis for missing documents in the supply chain.

  • Handling Largest projects such as Cardinal-Health and AstraZeneca Pharmaceuticals.

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Support Management

Effective leader with

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  • Planning,strategy,delivery management, customer relationships and identify the business opportunities to help improve the customer’s business growth and company’s revenue.

  • Onsite/Offshore Management of work

  • Onshore/Offshore/Nearshore Models

  • 24x7 Support Models

  • Managed Services Support

  • Product Support 

  • Managed Offhsore Centers

Operations Management

Experienced in

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  • Preparing shift rotation plans to cover 24x7 Support services.

  • Presenting Weekly, Monthly and On demand reports.

  • Teams coordination among several vendors.

  • Year end reviews to the team.

  • Approvals on requests raised by team.

  • Involved in Legal matters such as registrations etc when worked at EDI Systems Pvt Ltd.

B2B, EDI and EAI Services
IT Management
Integration Services

Expert in

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  • Mapping/Transformations using Translators.

  • Developing complex maps such as X12 version upgrades, multi outputs etc.

  • Implementing ANSI X12, EDIFACT flows.

  • EDI standards with 832, 850, 855, 856, 810, ORDERS and INVOIC structures.

  • Developing the business process flows, End to End setups and testing.

Worked with

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  • Serveral CRM tools such as Sugar CRM, BMC Remedy and Clarify CRM.

  • Change reviews and approvals.

  • Approvals on the Techincal designs, Migration paths and Upgrades.

  • Prepared Reference Architecture documentations.

  • Presentations to the clients on Value Adds, Road maps etc.

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Rich experience in

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  • Integrating with SAP, Oracle applications.

  • Implementing communication protocols such as AS2, AS3, SFTP, FTPs, PGP and MQ connectivity.

  • Preparing complex routing logic to make flows simple.

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